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Video course · Set Up with Confidence

Set up your WhatsApp Business App at your own pace.

Short video guides you can pause, replay and follow on your own phone, with PDF handouts to keep beside you. Get the essentials in place, properly, whenever it suits you.

About 45 minutes of video

PDF handouts

12 months' access

iPhone edition

£124.99 including VAT. 12 months' access from purchase.

Business owner watching a course lesson while holding her iPhone

Next lessonQuick replies: fast answers to the questions you hear most.

Inside the course

Build your skills. Make more of WhatsApp Business.

Practical, step-by-step training you can work through in your own time.

34

video lessons

5

course stages

5

course PDFs

A video lesson from the course playing on an iPhone
Four of the course PDF guides: course map, quick replies, before you install, and final actions

  1. Set up and get started

  2. Build your business profile

  3. Use key business tools

  4. Get more from WhatsApp

  5. Bring it all together

Real video demos and downloadable guides

What you will learn

Everything you need for a confident setup

  • Gather the number and account details you need to start
  • Create a business profile with your contact details and opening hours
  • Set up greeting and away messages
  • Prepare quick replies for the questions you hear most
  • Organise conversations and keep track of enquiries
  • Add or update items in your catalogue
  • Share easy ways for customers to message you

Allow a little extra time. The videos last about 45 minutes. Preparing your details and setting things up on your phone takes longer.

More than the basics

Better conversations. Smarter follow-ups. More opportunities.

Learn to organise enquiries, involve your team and keep in touch with customers in useful ways.

Practical tools you can use

  • Labels, lists and linked devices
  • Events and thoughtful follow-ups
  • A practical 7-day action checklist
Lesson 23: link a second iPhone for your team

Lesson 23Link a second iPhone for your team

A course demonstration showing chat messages and the attachment menu with Event highlighted

Real screensFollow-ups and events, shown step by step

How it works

Follow along on your own phone

After you buy, the course comes to you through a WhatsApp learning journey. We suggest watching on a larger screen while you work on your phone.

Pause and replay any lesson as often as you like during your 12 months' access, and use the PDF handouts as you go.

Connect & GrowWelcome to Set Up with Confidence. Ready for lesson 1: your business profile?

YouReady!

Connect & GrowHere's your lesson and the handout. Take your time, and come back for the next one when you're ready.

Illustrative preview

Before you start

Have your business details ready

A little preparation makes the setup quicker. Have these to hand, plus a list of your services or products and the questions customers ask most.

  • An iPhone
  • Internet access
  • Access to the number you'll use
  • Your business name
  • A logo or image
  • A short description
  • Contact details
  • Opening hours
  • Website and social links

Course details

Set Up with Confidence

The video course for getting the WhatsApp Business App set up properly, at your own pace.

  • Price£124.99 including VAT
  • VideoAbout 45 minutes, in short lessons
  • HandoutsPDF guides for your essential setup
  • Access12 months from purchase
  • DeviceiPhone edition

Not sure yet? Watch our free video first.See what the WhatsApp Business App can do, free on your phone, right here.

Watch free in WhatsApp

Going further

Ready for more once you're set up?

Live online

Get Smarter Together

Live sessions on chat marketing techniques and using the app's tools with skill. Recorded and available on demand. £249 per person including VAT.

View live sessions

For teams

Bespoke training

Training shaped around your team, in person, online or as a series, with 12 months' access to our AI knowledge hub.

View bespoke training

Questions

Video course FAQs

Is this suitable for beginners?

Yes. It covers the essential setup and everyday features for owners and small teams.

Does it work for service businesses?

Yes. The same foundations apply to trades, beauty, coaching, tutoring and consultancy.

Can I use it on Android?

This is the iPhone edition. If you use Android, ask us before buying.

How long do I have access?

12 months from purchase, and you can replay lessons as often as you like.

Will the setup take 45 minutes?

The videos last about 45 minutes. Your own setup may take longer, depending on how much you prepare.

Does it include live sessions or bespoke training?

No. The £124.99 covers the video course and handouts only. Live sessions and bespoke training are separate.

Get started

Set up with confidence

Get the video course and work through it whenever it suits you.

£124.99 including VAT. 12 months' access from purchase.

Need help? Our team is available Monday to Friday, 9am to 5pm UK time, excluding UK bank holidays. Messages outside these hours may receive automated guidance.

Connect & Grow is a Capture 1 brand. Independent training and support for business communication. Connect & Grow is not affiliated with or endorsed by Meta or WhatsApp.