Connect & Grow · iPhone video course
Set Up with Confidence
Get your WhatsApp Business App ready with short video guides you can follow at your own pace.
Watch real iPhone demonstrations, pause while you make each change and replay individual lessons whenever you need a reminder.
- Approximately 45 minutes of guided learning
- 12 months’ access from the date of purchase
- iPhone edition
£99 including VAT
iPhone edition
Your own pace
Pause, make the change, then carry on.
Why this course
Work through the setup when it suits you
You may want to get everything ready in one sitting, or tackle a few steps between other jobs. This course gives you a practical route through the essentials without needing to attend at a particular time.
The demonstrations use our own Connect & Grow business setup, so you can see how a service and learning business prepares its account. You can apply the same foundations to your own services or products.
Business profile
Quick Replies
Your catalogue
A selection of lessons from the course
Learning outcomes
What you will learn to do
- Prepare the number and account information you need to get started.
- Create a clear business profile with useful contact details and hours.
- Set greeting and away messages for your customer conversations.
- Prepare and use Quick Replies for common questions.
- Organise conversations and keep track of enquiries.
- Add or update catalogue information for relevant services or products.
- Share ways for customers to start messaging your business.
You’ll finish with a clearer understanding of your setup and the everyday tools you can use to manage enquiries. The time you spend preparing your own content and completing the steps is additional to the approximately 45 minutes of video guidance.
How learning works
Follow along on your own phone
Access the short lessons through the course’s WhatsApp learning journey. Open each video when you’re ready and work through the steps on your iPhone.
For the easiest experience, watch on a laptop, tablet or another screen while using your phone. You can pause or replay a lesson as often as you need during your access period.
Your course access lasts for 12 months from purchase, so you can return to a particular feature as your confidence develops.
Connect & Grow
Welcome to Set Up with Confidence. Your first lesson is ready when you are.
Watch: Business profile
Done, my profile is updated.
Great work. Next up: Quick Replies.
Watch: Quick Replies
Illustrative preview. The final learning journey may look different.
Preparation
Have your business details ready
You’ll need an iPhone, internet access and access to the number you intend to register.
A few common customer questions and a short list of your services or products will help you make useful Quick Replies and catalogue entries as you work through the course.
Prepare these first
- An iPhone
- Internet access
- Access to your number
- Your business name
- Logo or image
- A short description
- Contact details
- Your hours
- Website links
More support
Choose live guidance or ongoing help if you need it
Live online
Guided setup
Get Set Up Together
If you prefer to work through setup at a scheduled session, explore Get Set Up Together, our Friday guided webinar.
View guided setupOngoing
Membership
Connect & Grow Membership
If you want a place to ask questions and continue learning, explore Connect & Grow Membership. It includes our AI-powered knowledge hub and unlimited attendance at our regular Friday setup sessions while your paid membership is active.
Explore membershipQuestions
Frequently asked questions
Can’t see your question here? Message us and we’ll help you choose the right starting point.
Is this suitable for beginners?
Yes. The course focuses on the essential setup and everyday features for owners and small teams getting ready to use WhatsApp Business.
Does it work for service businesses?
Yes. Our demonstrations use Connect & Grow’s services, and the same foundations apply to businesses such as trades, beauty, coaching, tutoring and consultancy.
Can I use the course on Android?
This is the iPhone edition. Android screens and menus can differ, so contact us before buying if you use Android.
How long do I have access?
You have 12 months’ access from the date of purchase. During that period, you can return to lessons and replay the videos.
Will my setup take 45 minutes?
The course contains approximately 45 minutes of video guidance. Your own setup may take longer, depending on the content you need to prepare and the steps you pause to complete.
Does this purchase include membership or live sessions?
The £99 purchase is for the video course. Membership and one-off guided sessions are separate options.
Get your account ready at your own pace
Choose the iPhone video course and work through the essentials when you have time.
£99 including VAT | 12 months’ access from purchase
Help when you need it
Our team is available Monday to Friday, 9am to 5pm UK time, excluding UK bank holidays. You can contact us on WhatsApp outside these hours and receive automated guidance where available. Members can ask our AI-powered knowledge hub for help at any time. Questions referred to our team are generally picked up during office hours.
Connect & Grow is a Capture 1 brand. Independent training and support for business communication. Connect & Grow is not affiliated with or endorsed by Meta or WhatsApp.