Connect & Grow · Developing smart skills together
Better conversations start with better connections.
Practical learning and support for talking to customers and building business relationships, starting with the free WhatsApp Business App: what it can do, getting it ready and using it well every day.
Start free. The video comes straight to your phone in a WhatsApp chat with us.
ExampleHi, do you have anything free on Thursday?
Free video · On your phone
Everyone's talking about the FREE WhatsApp Business App. Here's why.
See what it could do for your business in our free video introduction. Tap the button and it comes straight to your phone in WhatsApp.
Free · Under 10 minutes · No sign-up form
Free video for small businesses
Could you be missing enquiries because you're not easy enough to contact?
People don't always have time to call, write an email or complete a form. Sometimes they just want to ask a question.
Discover how the free WhatsApp Business App could help your business welcome more conversations, respond professionally and manage enquiries more effectively, without being on call 24/7.
Opens a chat with us.The video comes straight to your phone.
21:42 ▴ ▮
Today · 9:42 pm
Hi, do you have any availability for a quote next week?21:42
Automatic away message
Thanks for getting in touch! We're closed for the evening, but we'll reply tomorrow during business hours. Feel free to tell us a little more about what you need.21:42 ✓✓
Message
Easy for customers
Better organised enquiries
No need to be on call 24/7
Why WhatsApp
Make it easier for people to reach your business
Customers want to check availability, ask about a service or follow up a quote. A clear WhatsApp option makes those conversations easier to start and easier to keep track of.
The WhatsApp Business App is free, with tools for presenting your business and managing conversations. Some optional features carry a cost; our guidance focuses on the free ones.
Checking availabilityCould you fit me in this week?
Asking about a serviceDo you offer evening appointments?
Following up a quoteThanks for the quote. Could we start next month?
Example messages
Try it yourself
See the WhatsApp Business App in action
Our Connect & Grow number runs on the same free app we teach, so you can see exactly what your customers would see.
View our business profile
Open a chat, then tap our name to see the profile, opening hours and links.
Open our WhatsAppSave our contact
Save our number so we can invite you to group training by broadcast. Broadcasts only reach people who have saved the number.
Save our contact
Messaging this number? A real person replies, so it may take a few hours. For quicker answers about Connect & Grow, use our main WhatsApp channel.
Send OPT IN or ADD ME after saving the number to hear about new learning. Send STOP or REMOVE ME at any time to opt out; we aim to remove you within 24 hours.
Who it is for
Built around businesses like yours
For sole traders, independent businesses and small teams. Shops and product businesses can use the same foundations.
Tradesperson
Could you look at a leaking radiator this week?
Tutor or coach
Is there space for a Tuesday session?
Beauty professional
When is your next free appointment?
Consultant
Could we book a follow-up call?
Starting from scratch or improving an account you already have, we help you find the features that will make a difference to your business.
Ways to learn
Choose the help that suits you
Start with the free video, then choose live sessions, the video course or training shaped around your team.
Start here
Free video
What Can WhatsApp Do for Your Business?
A short, practical introduction to the free app: what it can do, whether it suits you and where to begin.
FreeNo sign-up form
Watch freeLive online
Advanced skills
Get Smarter Together
Live sessions on chat marketing techniques and using the app's tools with skill. For people already using the app.
£249per person including VAT
View live sessionsYour own pace
Video course
Set Up with Confidence
Short video demonstrations you can pause and replay, with PDF handouts to guide your essential setup.
£124.99including VAT
View the video courseFor teams
Bespoke training
Connect & Grow Bespoke
Training shaped around your team, in person, online or as a series of sessions.
Quotedafter a free discovery call
View bespoke trainingOur approach
Useful to start with and useful to come back to
Setting up is only the first step. How you use the app every day makes the real difference.
We share practical ideas on handling enquiries, following up at the right time and keeping in touch with people who want to hear from you. New learning is shaped by the questions businesses ask us.
Handling enquiries
Clear first replies that set expectations.
Following up
The right message at the right time.
Keeping in touch
With people who want to hear from you.
Learning that grows
Live sessions shaped by the questions you ask.
Connect & Grow, part of Capture 1
A Capture 1 brand
Connect & Grow brings Capture 1's experience of business communication to practical learning for smaller businesses.
Capture 1 has helped organisations communicate with their customers since 2000.
From Capture 1
Would you like Capture 1 to build it for you?
For larger or busier businesses, Capture 1 can help with WhatsApp strategy, automation, integrations and ongoing management.
Explore Capture 1's WhatsApp servicesQuestions
Frequently asked questions
Can't see your question? Message us and we will help you choose a starting point.
Where should I start?
With the free video. Tap the button and it comes straight to your phone in a WhatsApp chat with us.
Do I need to sell products?
No. Everything works for service businesses too, including handling enquiries, quotes and appointments.
Which phones do you show?
The video course and live sessions use iPhone screens. If you use Android, ask us before buying.
Can you train my whole team?
Yes. Our bespoke training starts with a free discovery call and is shaped around your team.
Is Connect & Grow part of Meta or WhatsApp?
No. Connect & Grow is an independent Capture 1 brand, not affiliated with or endorsed by Meta or WhatsApp.
Get started
See where WhatsApp could fit into your business
Watch the free video on your phone, or tell us about your business and we will point you to the right option.
Need help? Our team is available Monday to Friday, 9am to 5pm UK time, excluding UK bank holidays. Messages outside these hours may receive automated guidance. Bespoke training clients can use our AI knowledge hub at any time.
Connect & Grow is a Capture 1 brand. Independent training and support for business communication. Connect & Grow is not affiliated with or endorsed by Meta or WhatsApp.