Get Smarter Together · Live online
Already using WhatsApp Business? Get smarter with it.
Live online sessions on chat marketing techniques and using the app's tools with skill and confidence. For owners and team members who want better results from the conversations they already have.
Live online
For existing app users
Recorded and on demand
£249 per person including VAT. Dates to follow. Registering is free and does not book you on to a session.
ExampleHow do I follow up a quote without sounding pushy?
Beyond the basics
Your app is set up. Now make it work harder.
Most businesses use WhatsApp to answer questions as they arrive. The ones that get the most from it also follow up, keep in touch and make every conversation count.
These sessions show you how, with practical techniques you can use straight away and the skills to use the app readily and with confidence.
CustomerThanks for the quote. Can I have a few days to think about it?
BusinessOf course. Would it help if I sent a few photos of similar jobs we've finished recently?
CustomerYes please, that would be great.
Example conversation
What you'll get better at
Smarter chat marketing, stronger skills
Each session focuses on techniques and tools you can put to work in your own business.
Chat marketing people welcome
Broadcasts and updates with the right audience, the right message and the right timing.
Enquiries into bookings
A simple plan for what happens after a quote, an appointment or a first question.
Organised contacts
Labels and lists so you always know who is new, who is thinking it over and who is a regular.
Faster, consistent replies
Quick replies, greeting and away messages set up to save time without sounding automatic.
More reasons to message you
WhatsApp links, QR codes, your catalogue and Status, used to start useful conversations.
Confidence and good habits
Everyday routines that help you, or the person on your team who looks after WhatsApp, use it well.
Who it's for
For people already using the app
- Ownerswho have the app running and want better results from it.
- The team memberwho looks after WhatsApp and wants to be quicker and more confident.
- Small teamswho want a shared, consistent way of using it.
Not set up yet? Start with our free video, then the video course to get the essentials in place.
How the sessions work
Seen our free video on what the WhatsApp Business App can do?Watch it free on your phone, right here.
Watch free in WhatsAppQuestions
Live session FAQs
Do I need the app set up already?
Yes. These sessions build on a working setup. If you are starting out, watch our free video first, then try the video course.
How much does a session cost?
£249 per person including VAT. Full details are confirmed before you book.
When are the sessions?
Dates are being finalised. Register your interest on WhatsApp and we will let you know as soon as they are set.
Does registering interest book me a place?
No. It is free, and it simply means you hear about dates first.
Can I watch it again afterwards?
Yes. Each session is recorded and available on demand, so you can revisit it whenever you need to.
Which phone are the demonstrations on?
Demonstrations use iPhone screens. If you use Android, ask us before booking.
Can you train our whole team?
Yes. Our bespoke training is shaped around your team, in person, online or over a series of sessions.
Is this about the WhatsApp Business API?
No. The sessions focus on the free WhatsApp Business App. Capture 1 can advise on automation at scale.
Be first to hear
Get smarter with WhatsApp Business
Register your interest and we will message you when dates are set. No payment and no commitment.
£249 per person including VAT. Dates to follow.
Need help? Our team is available Monday to Friday, 9am to 5pm UK time, excluding UK bank holidays. Messages outside these hours may receive automated guidance.
Connect & Grow is a Capture 1 brand. Independent training and support for business communication. Connect & Grow is not affiliated with or endorsed by Meta or WhatsApp.